Questions we get asked

You can book your car directly via the Car Zone website. Simply select the pick-up and drop-off locations, dates, and times, then click "Search for Cars" to view available vehicles and prices. Once you have selected a car, you can complete the booking process on the site.

The driver must be at least 23 years old and hold a valid driver's license and a valid national ID. Documents are verified upon vehicle pickup.

Yes, We offer a chauffeur service for customers who prefer to travel comfortably with a professional driver.

No, Car Zone bookings never require a credit card

Yes, the full price and any fees are shown clearly before payment.

Self-drive means you drive yourself; with a driver, we take you anywhere hassle-free.

Our office is located in Kafr Sousa, where you can pick up your car directly.

Yes, we offer options suited for special events and business travel.

Pricing details are shown clearly once you select your dates on the site?

Yes, we offer convenient pickup and delivery for rental cars in Damascus. You can collect your car from our office in Kafr Souseh or have it delivered to your location within Damascus at no extra cost. We also provide free pickup from Damascus International Airport. If you’re travelling outside Damascus, we can arrange delivery to Aleppo, Homs, Hama, Latakia, and Tartus for an additional fee based on the location. Simply choose your pickup and drop-off locations when booking your rental car through the Car Zone website, and any delivery charges will be shown before you pay.

Yes, You can request an extention depending on vehicle availability. We recommend contacting us before your rental period ends.

Yes, Car pickup and drop-off are available at Damascus International Airport, with free airport delivery.

Yes, delivery covers Aleppo, Homs, Hama, Latakia, and Tartus for an area-based fee

You select both directly during the booking steps on the website

Yes, you can set different pickup and return points during booking.

Fees vary by distance and area, shown when selecting the destination at booking

.Yes, our Kafr Sousa office is ready for pickup daily

No security deposit is required at pickup. The rental price and any applicable charges are clearly shown before payment.

Our policy focuses on full customer convenience, so we skip the deposit entirely.

Yes, all applicable costs are shown transparently before payment.

Damage is assessed and costs applied per our insurance policy.

Available payment currencies are shown clearly during checkout.

Extra kilometers are charged per the rate listed in the rental terms

Yes, each rental day includes a fresh 150km allowance.

Contact us directly to arrange a mileage package that fits your needs.

Each rental includes 150 km per day. Additional kilometers are charged at $0.10 per km.

Yes, our drivers are trained with extensive knowledge of Damascus and provincial roads.

Yes, you can coordinate multiple stops with the driver during the trip

There is absolutely no need to worry. The car is handed over with a full tank of fuel, as agreed; gas stations are readily available throughout Damascus, and we provide guidance on where to find high-octane fuel. If you are heading to another governorate, our team will provide all the necessary advice in advance, ensuring your peace of mind so you can focus entirely on your journey.

We're with you wherever you are. Our support team is available 24/7, and the moment you call, we're on it — resolving any breakdown or emergency as fast as possible. Our goal is that you never feel alone on the road.

We know this matters to you, and we want to put your mind at ease: before heading to any destination, our team shares the latest road conditions and safest routes, and we stay in touch throughout your journey. Your peace of mind is part of our service.

Select Damascus Airport as your pickup point at booking, and we'll be ready free of charge.

Absolutely, our driver service is ideal for expats unfamiliar with local driving.

Yes, you can book on their behalf and set all details in advance online.

Yes, just select your city (Aleppo, Homs, Hama, Latakia, Tartus) at booking.

Yes, our team provides full support in both Arabic and English.

The daily rental plan is flexible and can be extended if your stay lasts longer.

A valid driver's license is enough — confirm details with us at booking.

Payment options are clearly shown during the booking checkout process

Contact us via WhatsApp or call +963984222201, or visit carzonesy.com

Your safety and peace of mind come first. Damascus sees regular daily activity, and our team stays with you every step of the way — from the moment you pick up the car, we suggest the best routes and remain in contact throughout your rental for any question or emergency. You're never on your own.