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Privacy

What we hold about you, why, and for how long.

What we collect. To hire you a car we need your name, a phone number or email address, and your driving licence and identity document. We photograph the car at handover and at return, and those photographs are how a disagreement about damage is settled rather than argued.

Why we hold it. To take and fulfil the booking, to meet the legal requirement to record who is driving a hired vehicle, to contact you about the hire, and to pursue a fine or a damage claim afterwards if there is one. We do not sell any of it, and we do not send marketing you did not ask for.

Who can see it. Our own staff, and only those whose job requires it. Licence and identity scans are stored on a private disk, not on the public website.

How long we keep it. Booking, invoice and accounting records are kept for thirty years, which is the retention the law requires of them. Licence and identity scans are removed once there is no longer a reason to hold them — a closed hire with nothing outstanding on it.

Cookies and analytics. This website sets a session cookie so that forms and your chosen language work. It also loads Google Tag Manager, which runs Google Analytics 4 to count page visits and record which pages and cars are looked at, so we know what is read and what is booked. Google sets its own cookies to do that and may process the data outside Syria. We do not run advertising trackers.

Your rights. Ask us and we will tell you what we hold about you, correct anything that is wrong, or delete whatever we are not legally required to keep. Write or call: +963980436125., or email info@carzonesy.com.

Changes. If this page changes, the date below changes with it.

Last updated September 2026.

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